Founding Executive Council
Michael Bennick, MD
Medical Director of the Patient Experience
Yale-New Haven Hospital
Rick Evans, MA
Senior Vice-President & Chief Experience Officer
NewYork-Presbyterian
Sven Gierlinger
Chief Experience Officer
Northwell Health
Pam Guler, MHA, FACHE, CPXP
Vice President, Chief Experience Officer
AdventHealth
Redge Hanna, NHA
Corporate Director, Service Performance, Emory Healthcare
Adjunct Instructor Emory Rollins School of Public Health
Thomas Howell, MD
Medical Director, Patient Experience
Mayo Clinic Health System
Anna J. Kiger, DNP, DSc, MBA, RN, NEA-BC
Chief Nurse Officer
Sutter Health
Namgyal Kyulo, MBBS, MPH, DrPH
System Director, Patient Experience
City of Hope
Gay Landstrom, PhD, RN, NEA-BC, FAONL, FACHE, PCC
SVP & Chief Nursing Officer
Trinity Health
Vicki LoPachin, MD, MBA, FACP
Chief Medical Officer & Senior Vice President
Mount Sinai Health System
Dwight McBee
SVP, Chief Experience Officer
Jefferson Health
Julie Kennedy Oehlert, DNP, RN
Chief Experience and Brand Officer
ECU Health
Bianca Radney, MBA
Vice President, Patient & Family Experience
Texas Health Resources
Ghazala Q. Sharieff, MD, MBA
Chief Medical Officer
Scripps Health, San Diego
Linda Talley, MS, RN, NE-BC
Chief Nursing Officer
Children's National Health System
Alison S. Tothy, MD
Associate Professor
University of Chicago Medicine
Amy Triola, RN, BSN, MBA
Director of Patient Experience
University of Pittsburgh Medical Center
Nidia Williams, PhD, MBB, CPHQ, FNAHQ
Vice President, Operational Excellence
Lifespan