The Institute brings together many of the best minds in the industry — prominent health care leaders who share a passion for improving the patient experience. The Founding Executive Council guides the research priorities and promotes solutions that incorporate the patient’s voice and drive quality care. See the list of health leaders »
Transforming the patient experience means addressing the medical needs of the patient and responding to the physical and psychological suffering that may accompany care. Our blog, “Reducing Patient Suffering: A Shared Responsibility,” explores this issue. It examines opportunities to acknowledge and mitigate unavoidable suffering and prevent avoidable suffering that a patient experiences when we do not provide optimal care. Read the blog »
With new knowledge about the total patient experience, what could we do differently? The Institute vigorously examines factors that drive outcomes of care to uncover meaningful insights and relationships in the data. Our research helps health care providers and systems understand and act upon the patient voice and identifies what we can do next to deliver better care. Learn about our current research »
The Institute for Innovation is a nonprofit research collaborative that provides a forum to better understand and act upon the patient voice to advance the science of improving patient care and performance.
Through collaboration with health care executives and industry leaders, and with an unrelenting focus on the value of the patient voice, the Institute for Innovation identifies the most critical elements of patient care that would benefit from improvement, and evaluates solutions that have a positive impact on experiences and outcomes.
Reducing Patient Suffering: A Shared Responsibility
Press Ganey Launches Institute for Innovation